Money bets Privacy Policy — Fully in Bengali

Welcome to money bets. This Privacy Policy explains how money bets collects, uses, and protects your personal information. By using the money bets website or app, you agree to this Privacy Policy.

1 What Information We Collect

Money bets collects certain personal information to deliver our services and maintain platform security. All data is collected with your consent and in compliance with international law.

Identification details:

• Full name and date of birth
• National ID or passport number (for KYC verification)
• Email address and mobile number
• Current address and country

Financial Information:

• Payment method details (bKash, Nagad, etc. account numbers)
• Transaction history and amounts
• Deposit and withdrawal records

Activity Information:

• Betting history and gaming activity
• Device information (IP address, browser type, operating system)
• Money bets website access time and session data
• Customer support communication records

2 How We Collect Your Data

Money bets collects your information through several methods. Each method has a clear purpose, and appropriate safeguards are in place.

Money bets does not collect information through social media logins or third-party data brokers.

3 Purpose of Data Use

Money bets uses your information only for specific, defined purposes. We never use your data for unrelated reasons.

Primary purposes of use:

• Creating and managing a money bets account
• Verifying your identity and completing the KYC process
• Processing deposits, withdrawals, and other financial transactions
• Sending bonus and promotional offers (only with your consent)
• Ensuring platform security and preventing fraud
• Complying with anti-money laundering laws
• Providing customer service and resolving complaints
• Improving the money bets platform and service quality

4 Data Sharing Policy

Money bets believes your data belongs to you. We share information with specific parties only in very limited circumstances.

When Information Is Shared:

• Payment providers: Only the data necessary to process transactions
• Law Enforcement: When required by law or court order
• Licensing authority: As Required by the Gaming License Regulator
• Technology partners: Solely for service operations, under strict confidentiality agreements

Before sharing data with any third party, money bets ensures that the party also complies with international data protection standards.

5 Cookies & Tracking Technology

Money bets uses cookies and similar tracking technologies on its website and app to improve your browsing experience and ensure service quality.

Types of cookies money bets uses:

• Essential cookies: For login sessions and security — the site cannot function without these
• Functional cookies: To remember your language preferences and settings
• Analytics cookies: To understand which pages money bets users visit most
• Performance cookies: To measure site speed and performance

You can disable all non-essential cookies at any time through your browser settings. Please note that some features may become limited as a result.

6 Data Retention & Security

Money bets follows the highest industry security standards to protect your information. Our servers are encrypted and undergo regular security audits.

Our Security Measures:

• 256-bit SSL/TLS encryption on all data transmissions
• Two-Factor Authentication (2FA) available
• Regular third-party security audits and penetration testing
• Restricted staff access — only authorized personnel can view data
• 24/7 Security Monitoring
• Data backups are stored encrypted on separate servers

How Long Information Is Retained:

Money bets retains your information for the full duration of your active account and for up to 5 years after account closure. This is in line with international gaming licensing and anti-money laundering regulations.

7 Your Rights

As a money bets user, you have a number of important rights over your personal data. We respect these rights and respond as promptly as possible.

• Right to Access: You can request to see what information money bets holds about you
• Right to Rectification: You can request corrections to any inaccurate data
• Right to Erasure: You can request deletion of your data under specific conditions
• Right to Restrict Processing: You can request that the use of your data be restricted in certain circumstances
• Right to Data Portability: You can request to receive your information in a structured, portable format
• Right to Object: You can object to marketing communications or specific uses of your data

To exercise any of these rights, contact the money bets support team. We typically respond within 30 days.

8 Children's Privacy

Money bets is for users aged 18 and above only. We do not knowingly collect data from minors.

• Age verification is carried out during registration
• Age is verified via KYC in cases of suspicion
• Any account found to belong to a minor will be closed immediately
• Any data found to belong to a minor is permanently deleted

If you believe a minor is using money bets, please contact us. We will take immediate action.

9 Privacy Policy Updates

Money bets may update this Privacy Policy from time to time. We will notify you of any changes.

• A notice will be sent to your registered email address before any significant changes take effect
• The date of any changes will be updated at the top of this page
• Continued use of the service after any changes means you have accepted the updated policy
• You always have the option to close your account if you do not agree to the updated policy

10 Contact & Support

For any questions about this Privacy Policy or requests regarding your personal data, the money bets support team is always ready to help.

• Live chat: available 24/7 — the fastest way to get a response
• Email: [email protected]
• Response time: typically within 24 hours
• Processing time for data protection requests: up to 30 business days

To submit a complaint directly to the money bets Data Protection Officer, use the email address above and include "Data Protection Request" in the subject line.